BT Group selects Brite:Bill as its billing communications platform
DUBLIN, Ireland, Sept.13, 2017(GLOBE NEWSWIRE) -- Brite:Bill, an Amdocs company (NASDAQ:DOX), today announced it has been selected by BT Group as its billing communications platform provider. BT Group chose Brite:Bill's technology and services to transform customer invoices into personalized, interactive communications delivered in the channel of the customer's choice. Billing communications will be customized with an engaging design and an opportunity to promote appropriate new services or notify customers if a promotional contract period is coming to an end. With Brite:Bill, BT Group will deliver clear, easy-to-understand billing communications, that are personalized for each customer situation, giving greater account clarity.
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A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/13cc2f54-6395-416b-a572-d3f7a2a5a22d
The drivers for BT Group to improve billing communications include benefits such as a boost in retention and loyalty and a significantly improved customer experience.Under the new deal, BT Group will, in stages, roll-out all billing communications over the Brite:Bill platform, across all customer channels (print, mobile and online).
Alan Coleman, Head of Brite:Bill said: "We're delighted that Brite:Bill has been chosen by BT Group to transform its billing communications.BT has committed to providing industry leading standards in customer communications and Brite:Bill looks forward to ensuring all of BT Group customers benefit from new standards in bill presentment which serve to enhance one-to-one customer relationships."
Brite:Bill's vision is to develop solutions that look beyond revenue collection and towards building and strengthening the most valuable carrier asset - their established and often long held customer relationships. BT Group's deployment of Brite:Bill technology and design expertise will be informed by our experience with other tier one global carriers such as Comcast, AT&T, Sprint and Rogers.
About Brite:Bill
Brite:Bill, An Amdocs company, transforms the way service providers present and manage billing communications. Cold notifications and demands for payment are transformed into customer centric and engaging communications. With the Brite:Bill platform, service providers can improve customer interactions by pre-empting questions, tackling issues and highlighting appropriate and new services through personalized, targeted messages and persuasive content. Business customers get the insights they need through tailored analytics and customizable dashboards to easily understand costs and service usage through beautifully rendered, easily understood graphs, tables and alerts.Improved billing means less costly bill-related helpline calls, less customer churn and boosts long-term loyalty. Brite:Bill is headquartered in Dublin, Ireland and has offices in London, Madrid, Toronto & Philadelphia.
About Amdocs
Amdocs is a leading software and services provider to the world's most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise and intelligent operations. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.7 billion in fiscal 2016. For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2016 filed on December 12, 2016 and our quarterly 6-K form furnished on February 13, May 22 and August 14, 2017.
For more information:
Orla Power, Marketing & PR, Brite:Bill
Ph: +353 858619953
Email: orla.power@britebill.com
www.britebill.com