J.C. Penney Hires Ex-Pandora Exec

By Rapaport News / December 09, 2019 / www.diamonds.net / Article Link

RAPAPORT... J.C. Penney has appointed Karl Walsh as chief digitalofficer, charging him with overseeing improvements to its e-commerce platforms and customer experience. Walsh waspreviously chief digital officer at Danish jeweler Pandora, a role he took onin March. He also worked at Boston Consulting Group and McKinsey & Company. He began at J.C. Penney on December 2, reporting to executive vice president and chief customer officer Shawn Gensch. "Nearly 90 percent of shoppers begin their path to purchaseonline, so Karl's background of building and executing digital strategies forglobal brands will help us improve our e-commerce offering and drive trafficacross all channels," said Gensch. Image: Karl Walsh. (Pandora)

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