RAPAPORT... Pritesh Patel, chief operating officer at the Gemological Institute of America (GIA), explains the organization's digital strategy in this episode of the Rapaport Diamond Podcast. In a conversation with Rapaport's Avi Krawitz, Patel discusses the GIA's move toward paperless reports, its use of artificial intelligence, the launch of its source-verification service and its general approach to environmental, sustainability and governance (ESG) issues, along with the implications of these various programs for the industry. Listen to the podcast here:Discussion points:01:20 - Introduction02:10 - Pritesh explains the motivation behind the GIA's drive toward paperless grading reports.07:50 - Avi asks what it means to go digital.10:30 - How retailers can tap into the digital GIA grading report.11:40 - The trade wants the program accelerated, and Pritesh outlines the timeline.15:50 - Technology and automation are boosting efficiency in the grading space.21:45 - Will artificial intelligence (AI) reduce the subjectivity of diamond grading?27:50 - Pritesh summarizes the GIA's sustainability strategy.30:40 - Differentiating between the GIA's Diamond Origin report and its Source Verification Service.This episode of the Rapaport Diamond Podcast is sponsored by De Beers Group Ignite: Pioneering a new diamond world through innovation.